Citygrounds Reviews

City Grounds is an online store that offers a variety of products, mainly focused on bicycles and related gear. The prices on the website vary depending on the product. They offer Free Standard Ground shipping on orders over $100 for select parts and gear. However, the merchandise total must be over $100 after any promotions or discounts are applied and prior to inclusion of taxes and surcharges. It's also worth noting that some customers have mentioned that City Grounds has competitive prices and good customer service. However, due to the pandemic, their inventory availability had decreased and their distributors have raised their prices. They are optimistic that as their product availability increases, they will do their best to keep prices as low as possible. Please note that this information might not be up-to-date, so it's always a good idea to check the website for the most current information.

City Grounds is a popular online store known for selling a variety of bikes. They offer Fixed Gear Bikes, BMX Bikes, City Bikes, Road Bikes, Fixie Bikes and more. The store carries top industry brands such as SE Bikes, Fuji Bikes, Cinelli, Crew Bike Co., and Specialized.

Customers have praised City Grounds for their reliable service, fast shipping, and quality products. Some customers have shared their positive experiences about purchasing their first bike from City Grounds, appreciating the quick delivery and careful handling of the product. However, like any business, they have also received some criticisms, with some customers expressing dissatisfaction with certain aspects of their products or services. Overall, City Grounds has a good reputation in the market with a rating of 4.2 based on customer reviews.

Citygrounds.com allows the use of multiple forms of payment at checkout. They also offer Affirm Financing as a payment method. If you have any further questions regarding your order, you can reach out to their support staff. Please note that the specifics of these payment methods, including any potential restrictions or requirements, should be verified on the City Grounds website.

City Grounds has a return policy that allows returns within 30 days from the delivery date. To be eligible for a standard return, the product must be in its original form, which means it should be new, unused, undamaged, with original packaging and retail labels intact.

As for the shipping policy, City Grounds requests customers to allow roughly 3 to 6 business days for order fulfillment. This includes orders selected with Express Shipping, At Warehouse Pick Up, and Assembled and Delivered. Business days are Monday to Friday, excluding weekends and holidays. They offer Standard Ground shipping which takes 1-7 business days and 2-Day Delivery from fulfillment. Please note that customers are responsible for all shipping costs associated with the order. This includes both the actual shipping cost waived for orders and items that have been initially marked as Free Shipping and the cost for return. If a customer requires a return label, City Grounds can provide a shipping quote.